Shipping Destinations We ship to Canada and the United States.
Shipping Rates
- Free shipping on all orders over $99 CAD
- Flat rate: $20 CAD on orders under $99 CAD
Last updated: June 2026
Estimated Delivery Times
- Canada: 5–10 business days
- United States: 7–14 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Taxes, Duties & Customs
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United States Customers: Please note that orders shipped to the US do not include sales tax or customs duties at checkout. Customers are responsible for any applicable import taxes, duties, or customs fees levied by your local government upon delivery.
Order Processing Orders are typically processed within 1–3 business days. You will receive a confirmation email once your order has shipped.
Tracking Once your order ships, you'll receive a tracking number via email. You can use this to monitor your delivery through the carrier's website.
No refund Refused deliveries are non-refundable.
Special Handling & Restrictions
- Some products may have shipping restrictions due to size, weight, or regional regulations.
- We are unable to ship to P.O. boxes at this time.
- For discreet packaging inquiries, please contact us before placing your order.
Questions? Contact us at support@ideserve.love and we'll be happy to help.
